Why should I smile when I’m talking on the phone? Unless it’s a video chat, the listener can’t see me smile.
Because they can hear me smile.
Yes, you can hear a smile.
The same goes for talking on the radio, a podcast, or while preaching a sermon. Smiling when you talk changes the way your voice sounds.
A smile gives your voice a more inviting, uplifting tone. It welcomes people in. And, for an introvert like me, who has a general dislike of talking on the phone, a smile works its way from my face to my mood.
Our emotions go from the outside in far more often than from the inside out. So smiling while doing something I otherwise dislike actually helps make it bearable, sometimes even enjoyable.
Besides, the gospel is good news. That’s worth a smile.
When you smile, they know it. And the good news starts feeling good to them, too.